Photo Credit: mueritz

Sometimes credit unions are exactly like some big banks in terms of insanity and legwork. I went to check my car loan balance yesterday as I wanted to update my chart. Instead I find my savings account was negative because a cable company (not mine) tried to take out $200 from the account. 

This isn’t the first time it’s happened. I talked about it last year on how banks and credit unions are not doing you a favor by giving back your money. I’m not expecting to make money with the little savings account, but I at least expect the money to stay there if I don’t touch it.

Basically I opened a savings account so I could qualify as a member and get a car loan. I haven’t used any of it. I called customer service today and explained the situation. After she confirmed what I found out, she said they’ll have to mail me paperwork, have me fill it out, mail it back to them, and THEN they’ll refund the fee. 

I asked if they could do it over the phone, which they did the last two times, but to ‘guarentee this wo’t happen again’ I have to fill out the papers. *Sighs* I will be so happy when this car loan is done and I can close the account. The silver liniing is that the customer service woman was understanding and pleasant.

Have you had any horror stories this year with your bank or credit union? Did they eventually fix the problem.

*********

Update @ 5PM The credit union contacted me & fixed the error on their side. No paperwork for me to fill or mail. Whew, one less thing to stress over. Not perfect, but much better than what they offered.

Be Sociable, Share!

• 

• The Best GPT Posts of 2009 Thank You I want to thank those of you who have been with me in 2009. I’m enjoying my time writing and I love getting in contact with you through email and Twitter. I look forward to getting to know you better in 2010. /caption] If you haven’t already, please subscribe to Green......
• Eat Healthier & Save Money: Brownbag Your Lunch Some people our age think that that eating out for lunch is typical and is alright. They feel that getting a combo at some fast food place they're saving money or if they go for a healthier option, it'll help them in the long run. First off, eating out......

• Selecting the Best Personal Bank Account Most banking institutions offer a wide range of personal account products, and deciding which one is most appropriate can be a challenge. Personal bank accounts generally fall into one of the following categories: Checking accounts Savings accounts Money market accounts Certificates of Deposits (CDs) Knowing the distinctions among these account......
• Save Money on Cars [Each Monday for the next couple months, I'm going through many of the ways to save money. Read the whole Save Money series. Last week we looked at how to save money on movies, music, television, and books.] This Monday, I'm focusing on covering some ways to save money on......