Photo Credit: mueritz
Sometimes credit unions are exactly like some big banks in terms of insanity and legwork. I went to check my car loan balance yesterday as I wanted to update my chart. Instead I find my savings account was negative because a cable company (not mine) tried to take out $200 from the account.
This isn’t the first time it’s happened. I talked about it last year on how banks and credit unions are not doing you a favor by giving back your money. I’m not expecting to make money with the little savings account, but I at least expect the money to stay there if I don’t touch it.
Basically I opened a savings account so I could qualify as a member and get a car loan. I haven’t used any of it. I called customer service today and explained the situation. After she confirmed what I found out, she said they’ll have to mail me paperwork, have me fill it out, mail it back to them, and THEN they’ll refund the fee.
I asked if they could do it over the phone, which they did the last two times, but to ‘guarentee this wo’t happen again’ I have to fill out the papers. *Sighs* I will be so happy when this car loan is done and I can close the account. The silver liniing is that the customer service woman was understanding and pleasant.
Have you had any horror stories this year with your bank or credit union? Did they eventually fix the problem.
*********
Update @ 5PM The credit union contacted me & fixed the error on their side. No paperwork for me to fill or mail. Whew, one less thing to stress over. Not perfect, but much better than what they offered.
Related Posts -
Family and Finances: Would You Co-sign for Family? Sometimes being successful in personal finance is about sharing what you know with others. Sometimes you feel great about sharing ‘the wealth'; other times, you feel pretty rotten. Like this guy in the picture. Cars and Family Last week my younger brother moved into the area and he wanted some...... -
The Best GPT Posts of 2009 Thank You I want to thank those of you who have been with me in 2009. I’m enjoying my time writing and I love getting in contact with you through email and Twitter. I look forward to getting to know you better in 2010. /caption] If you haven’t already, please subscribe to Green......
Here are Some Other Great Thoughts - How to Save Money On Your Cell Phone Bill These days just about everyone has a cell phone – and most of us are spending too much for it. You may need to use the cell phone for a few months to get a good understanding of how you are likely to use it in order to find the......
-
Start Saving Money Today Here are five ways that you can begin to save money, beginning today. Americans are not saving enough money in this day and age to help ensure their stability financially. If you have enough money in your savings account, then it is going to be able to protect you from......


{ 3 trackbacks }
{ 2 comments… read them below or add one }
Dont get stuck with a bad bank or a bad account. There are still great banks out there with great customer service and accounts and loan products to help you. You can check these banks out at http://www.GoBankingRates.com anytime. Good luck!
@ JJ Brand: Thanks, we’re trying to finish up the car loan as soon as possible. Once we’re done, all the accounts will be closed.