When I’m at work, school, or home (I’ve actually reduced this a lot), I use instant messaging to keep in contact with others. i know that it can help productivity, but most times I find that it limits what I can do through the day. I thought it would be a good idea to include some tips I found on digg.
Top 5 Tips
1. Limit your time. Get to the point. While it may seem friendlier to start out by asking about the person’s day, and their family, and their job, and their cat … it wastes a lot of time if you do this many times a day.
2. Have a purpose. Unless you have time to kill, don’t chat just to chat.
3. Get to the point. While it may seem friendlier to start out by asking about the person’s day, and their family, and their job, and their cat … it wastes a lot of time if you do this many times a day.
4. Be concise. While it’s important to be concise in email, in IM it’s even more important.
5. Know when to use IM. There are times when IM is best, when email is best, when the phone is best, etc. Get to know when IM is the best way to communicate.
Check out the rest on digg.
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Nice stuff. In all business-related communication, directness and conciseness are key. It’s good to be friendly, but that’s better saved for interpersonal stuff. They’ll be used to your smiling face and good cheer so your IMs won’t seem brusque.
It’s something I need to manage at work. I get interuptted numerous times and it slows me down. You’re right to keep it direct and professional.
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