
I got my statement the other night on my car loan. I got the car loan through a local credit union. To get this loan, I had to open a savings account with a small amount of money. A couple of months ago I notice I had a negative balance on my savings account. Concerned, I called them and they said it was a mistake and they fixed the account.
It happened again, so I called them today. After being put on hold, the customer service representative told me ‘what they would do for me’. They’ll credit my account and then they’ll protect my account from having it withdrawn from with a stoppage.
Oh, goodie. I’m glad that my money will be returned to me for no fee. What a deal.
Then again, I’m sure Bank of America can figure a way to make a fee out of that.
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Indeed. If it’s their mistake then they shouldn’t be charging you a fee for it. Unfortuantely, it’s sometimes easier to pay than to complain. I hope your money stays put this time!
Thanks!
[...] GreenPanda created an interesting post today on Banks and Credit Unions Are Not Doing You a Favor By Giving Back …Here’s a short outlineI got the car loan through a local credit union. To get this loan, I had to open a savings account with a small amount of money. A couple of months ago I notice I had a negative balance on my savings account. Concerned, I called them … [...]
[...] isn’t the first time it’s happened. I talked about it last year on how banks and credit unions are not doing you a favor by giving back your money. I’m not expecting to make money with the little savings account, but I at least expect the [...]