Consumerism Commentary picked up on USA Today’s story on Bank of America raising their ATM fees. Being charged $2 is ridiculous, but $3 is outrageous. I’m now glad that we left Bank of America. I usuallu don’t take money out of other ATMs, but the principle of charging that much is a bit much. It’s just another incident in a long string of transaction fees for Bank of America.

Bad Customer Service = Finding a New Bank

I did a brief survey of other people’ blogs and noticed a trend. Bank of America has managed to mess up people’s accounts and give bad customer service on many occasions.They have no problem charging fees without informing you. Even if your checking account is supposed to have no minimum balance, they still charge you and then add$39 overdrawn fee on top of that.

Our personal experience involves them failing to withdraw from the right account and then refusing to acknowledge their mistake. My husband also had some else’s credit card information when he logged on. He reported it, but they him he was mistaken!

Some people guy in Massachusetts had his personal information on a stranger’s screen and they didn’t fix it. All this hassle for a low interest rate on our savings?

I decided to keep my credit union account open for individual expenses and headed over to ING for the joint account. There have been no hassles so far and we already made more in interest than we did at Bank of America for a fraction of the cost.

Want to open a new Checking or savings account?

If you want to open account, I can email you a referral and you get$25 when you open an account with $250 or more, both with a savings or checking account. For disclosure purposes, I get $10. If you open it with less, that’s fine too. Get better customer service and 4.5% APY on your savings!Email me at green.panda.treehouse [at] gmail [dot]com.

Photo Credit: Arthaey

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