Car Repairs Gone Bad: When a Shop Refuses To Pay Part Three

It’s unbelievable how dirty companies will go just to try and avoid taking responsibility. For those of you who joining, please look at Part One and Part Two.

We got a call from the insurance company that was basically said that they are not responsible for the water damage to the car.

The agent’s reasoning was that it was an ‘act of God’. There was no flooding, though. The problem was due to:

1. They never called us when the work was done. If they did, we could’ve picked it up before the rain. (We have the phone records to prove that was the case. We called them to see what was going on. It was also in the work order that they would call us when they finished their job.)
2. They should have never taken our car completely off their property onto a city street. The car repair shop is elevated, keeping it there would’ve prevented all this damage.

Well, they had no real response to that. Instead they now claimed my husband met with them last week, when that clearly wasn’t the case.

The agent then switched and said they spoke on the phone. Hmm…funny that…it’s not on our phone records. It’s pretty pathetic how far people are willing to go just to save money.

Now, we’re expecting a letter from them, telling us their ‘decision’. I got to call my local news channel, because they asked us to give them updates as this unfolds.

• Walking: Good For You, Good For Your Wallet Kelly Whalen can be found at The Centsible Life and on twitter. She writes about getting out of debt, organizing, and family life with 4 kids, 2 cats, a crazy puppy, and an amazing husband. Most days find her walking to and from the local elementary school. Walking to Save......
• Our Federal Refund was Delayed   We filed our taxes a couple of weeks ago and got our state refund back.  That money will be added to the car payment in March as per our plan (commentors helped convince me along with my husband), so I can get the extra money applied towards principal.......

• Do you give money to strangers? {democracy:2} A similar question was asked recently on a message board that I frequent, and I have to admit that I was surprised at the answers most people gave. So I'm curious, what do you do if a stranger asks you for money? Does it make a difference to......
• the professional hitman Considering the amount I get paid for consulting, the expectations are usually quite low. I tend to work in project-based roles.  What does that mean?  I tend to put it this way:  some jobs are task-based; for example, a factory worker who puts the windshield in a car on......